FAQs – Rich Gems

Ask anything in your without any hasstation.

We offer secure global delivery to all international destinations

We provide a hassle-free 30-day return policy for your peace of mind.

our transactions are protected with our 100% secure and encrypted payment systems.

Our products range from $160 for compact items like Code 903 to $4800 for our elite specimens like Code 909 and 919.

Each horn is assigned a unique 3-digit code (ranging from 901 to 919) to ensure you receive the exact item shown in our catalog.

Yes, our entire inventory consists of authentic buffalo horns, processed to various finishes including raw and high-gloss.

We offer a 14-day return policy specifically for items that do not match the code or description provided at the time of purchase.

Do you ship internationally?

Yes, we offer worldwide shipping. High-value items like Code 909 are packaged with extra care to ensure safe arrival.

These are part of our Masterpiece collection, selected for their rare size, exceptional grain, and premium quality finish.

Our current rates are based on the 02-01-2026 price list; however, we reserve the right to update prices based on market availability.

How long does delivery take?

Delivery times vary by location, but we provide tracking for all orders once the payment for your selected code is confirmed.